Every service, in one place.
Six areas, one accountable team. Each service can be part of a managed plan or scoped on its own.
Managed IT
A helpdesk that picks up, devices kept patched and a roadmap your leadership can act on.
Managed IT Services
Proactive monitoring, patching and a responsive helpdesk that keeps your people productive.
Small Business IT Support
Monitoring, security and a helpdesk that knows your team, at a fixed monthly cost.
IT Strategy & vCIO
Executive-level technology leadership, roadmaps and quarterly reviews without a full-time salary.
Device Procurement & Lifecycle
Business-grade devices delivered pre-configured, tracked through their life and retired securely.
Cyber security
24/7 detection and response, with every control mapped to the Essential Eight.
Cyber Security
24/7 threat detection and response, Essential Eight alignment and identity-first protection.
Essential Eight Assessment
An evidence-based maturity rating for all eight strategies, with a prioritised, costed plan.
Essential Eight Uplift Program
Essential Eight controls implemented in planned phases, with the evidence to prove your maturity.
Application Control
Allowlisting that blocks unapproved software and ransomware, without slowing your team down.
Identity & MFA
Phishing-resistant MFA, Conditional Access and locked-down admin accounts in Entra ID.
Endpoint Protection & EDR
Microsoft Defender-based detection and response on every device, monitored 24/7.
Email Security & DMARC
Defender for Office 365 with SPF, DKIM and DMARC to stop phishing, spoofing and invoice fraud.
Incident Response
Fast containment, investigation and recovery when an attack gets through, plus help with reporting.
PCI DSS Compliance Support
Scope reduction, technical controls and evidence for your PCI DSS self-assessment.
Microsoft 365
Moved in safely, hardened against the CIS benchmark and kept that way.
Secure Microsoft 365
Tenant hardening, Secure Score uplift and compliance controls for a Microsoft 365 you can trust.
Microsoft 365 Migration
Move email, files and Teams into Microsoft 365 with no lost data and minimal disruption.
Microsoft Teams Phone
Business calling inside Microsoft Teams, with your existing numbers, call queues and support included.
Network and connectivity
Firewalls, Wi-Fi and internet links designed and watched as one secure network.
Network & Infrastructure
Switching, Wi-Fi, firewalls and site links, designed and managed as one secure network.
Managed Firewall
SonicWall and Cisco Meraki firewalls kept patched, tuned and monitored.
Managed Wi-Fi
Business-grade wireless that covers every desk, keeps guests separate and is monitored around the clock.
Business Internet & Connectivity
The right connection for each site, automatic failover and one team to chase the carrier.
Cloud, backup and recovery
Azure, hosting and backups you have actually restored from.
Cloud Services
Azure and cloud infrastructure designed for security, resilience and sensible cost.
Cloud & Microsoft 365 Backup
Independent, immutable backups of Microsoft 365, servers and devices, checked daily and restore-tested.
Business Continuity & DR
Recovery plans, tested backups and clear recovery targets, so a bad day doesn't become a disaster.
Website & Domain Hosting
Managed hosting, daily backups and domains that never quietly expire.
Claude AI
Claude chosen, set up, secured and built on, inside your security rules.
Claude AI Services
Claude chosen, set up, secured and built on, by the team that runs your IT.
AI Readiness & Roadmap
Find where AI saves real hours, fix the risks first and get a costed, phased plan.
Claude Plans & Licensing
Pro, Max, Team, Enterprise or the API: the right plan for your size, usage and compliance.
Claude Setup for Teams
Your Claude organisation configured, connected to your tools and ready for staff in days.
Claude Training & Adoption
Hands-on, role-based training so staff get reliable results from Claude and use it safely.
AI Governance & Security
AI use policy, shadow AI discovery and data protection controls, aligned to Australian guidance.
Private & Onshore AI
Claude for sensitive work, including onshore processing through AWS in Australia.
Claude for Microsoft 365
Claude in Word, Excel, PowerPoint and Outlook, connected to Teams, SharePoint and OneDrive.
AI Agents & Workflow Automation
Claude-powered agents that read documents, update systems and draft work, with people approving.
Claude Connectors & MCP
Off-the-shelf and custom MCP connectors that give Claude secure access to your systems.
AI Email Assistant
Inbox triage, thread summaries and replies drafted in your voice, ready for approval.
AI Customer Service Agent
Support answers grounded in your own knowledge base, with a clean hand-off to people.
AI Receptionist
Website and email enquiries answered in minutes, qualified and booked, even after hours.
Claude Code for Engineering Teams
Claude Code configured with shared standards, safe permissions, MCP and a private team plugin.
By industry
How we work with the sectors we know best.
Not-for-Profit IT Support
IT support for Sydney not-for-profits and community organisations: secure client data, meet funder and privacy obligations and stretch your budget. Talk to us.
Health, NDIS & Aged Care IT
IT support for health, disability and aged care providers in Sydney: secure access to care systems, protected records and dependable availability. Talk to us.
Professional Services IT
IT support for Sydney legal, accounting and consulting firms: controlled access to confidential client work, secure Microsoft 365 and fast support. Talk to us.
Financial Services IT
IT support for Sydney finance and regulated businesses: strong identity controls, audit-ready logging and security evidence regulators expect. Talk to us.
By location
Based in Norwest Business Park, working across the Hills District and greater Sydney.
Managed IT Services Norwest
Managed IT services and IT support in Norwest from a team based in Norwest Business Park: helpdesk, Microsoft 365 and 24/7 cyber security. Book a review.
IT Support Bella Vista
IT support for Bella Vista businesses from a team next door in Norwest Business Park: managed IT, secure Microsoft 365 and cyber security. Book a review.
IT Support Castle Hill
IT support for Castle Hill businesses: managed IT, Microsoft 365, backup and cyber security from a nearby Norwest-based team. Book a security review today.
IT Support Hills District
IT support across the Hills District, from Baulkham Hills and Kellyville to Rouse Hill and Dural: managed IT and cyber security from a Norwest-based team.
Let's talk about your IT and security.
Our security review assesses your environment against the Essential Eight and best practice, ranks the biggest risks and gives you a practical, costed plan to fix them, in plain English.