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Business voice

Your phone system, inside Teams.

Your team already chats and meets in Microsoft Teams, so why run a separate phone system? We set up Teams Phone with Australian numbers, call queues and auto attendants, move your existing numbers across, and support it alongside the rest of your Microsoft 365, so calls work from the office, at home or on a mobile.

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What's included

Microsoft Teams Phone

  • Number porting

    Your existing business numbers moved across with a planned cut-over and minimal downtime.

  • Call flows that fit

    Auto attendants, call queues, hunt groups and business-hours routing designed around how you answer calls.

  • Calls from anywhere

    Make and take calls on a laptop, a desk phone or the Teams mobile app, always showing your business number.

  • Desk phones and headsets

    Teams-certified devices for reception, meeting rooms and anyone who prefers a handset.

  • Voicemail and recording

    Voicemail delivered to email, with call recording available where your organisation needs it.

  • One team for support

    Licences, numbers and call issues handled by the same team that manages your Microsoft 365.

The outcome

What changes for you.

  • One app for chat, meetings and calls
  • Your business number on every device
  • Fewer missed calls
  • One less system to manage

FAQ

Common questions.

Something else on your mind? Call us and talk to an engineer, not a salesperson.

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Can we keep our existing phone numbers?

In most cases, yes. We port your numbers to the new service and schedule the cut-over to keep disruption to a minimum.

Do we need new handsets?

Not necessarily. Many staff simply use the Teams app on their laptop or mobile. Where desk phones or meeting-room devices make sense, we'll recommend Teams-certified models.

What happens if the internet goes down?

Calls can be set to divert to mobiles, and a backup internet link keeps Teams working in the office. We design for this from the start.

Related services

Security review

Let's talk about your IT and security.

Our security review assesses your environment against the Essential Eight and best practice, ranks the biggest risks and gives you a practical, costed plan to fix them, in plain English.

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