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Email assistant

An inbox that sorts itself.

Hours disappear into reading, sorting and replying to email. We set up a Claude-powered assistant that triages your team's inboxes, summarises long threads, pulls out actions and deadlines, and drafts replies in your voice, ready for a person to check and send.

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What's included

AI Email Assistant

  • Smart triage

    Incoming mail sorted by urgency and topic, so the messages that need a person rise to the top.

  • Drafts in your voice

    Replies drafted from your past emails, templates and policies, waiting in drafts for approval.

  • Thread summaries

    Long conversations condensed into what was agreed, what's outstanding and who owns it.

  • Actions and deadlines

    Tasks and dates pulled out of email and into your calendar or task list.

  • Shared inboxes

    Info, accounts and support mailboxes handled consistently, with nothing left unanswered.

  • Nothing sent without approval

    The assistant drafts; your people decide what goes out.

The outcome

What changes for you.

  • Less time in the inbox every day
  • Faster replies to clients
  • Fewer missed actions
  • A consistent tone across the team

FAQ

Common questions.

Something else on your mind? Call us and talk to an engineer, not a salesperson.

02 8883 3377
Will it send emails on its own?

No. By default every reply is saved as a draft for a person to review and send. Some organisations later allow automatic replies for simple, low-risk messages; that's your choice.

Does it work with Outlook?

Yes. We build on Microsoft 365, including Claude's Outlook add-in and the Microsoft 365 connector, with access governed by Entra ID.

Can it learn our tone?

Yes. We give it examples of your best replies, your templates and your policies, so drafts sound like your organisation rather than a generic chatbot.

Related services

AI readiness

Find out where AI will actually help.

In a short readiness review we look at your work, your data and your Microsoft 365 setup, then give you a practical, costed plan for using Claude safely, in plain English.

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