AI front desk
Every enquiry answered, even after hours.
New enquiries that wait until Monday often go elsewhere. Our AI receptionist, built on Claude, replies to website and email enquiries within minutes, asks the right qualifying questions, books appointments into your calendar and passes warm leads to your team with everything they need.
What's included
AI Receptionist
-
An instant first response
Website forms and enquiry inboxes answered in minutes, day or night.
-
Qualifying questions
The details your team needs collected up front, so the first call is productive.
-
Bookings in your calendar
Appointments booked into Outlook or your booking system, with confirmations and reminders.
-
Routed to the right person
Enquiries passed to the right team member with a summary, not a forwarded chain.
-
Your tone and rules
Replies that follow your service areas, pricing guidelines and policies.
-
Lead tracking
Enquiries logged in your CRM so nothing falls through the cracks.
The outcome
What changes for you.
- No enquiry left waiting
- More enquiries turned into bookings
- Less admin for your team
- A clear record of every lead
FAQ
Common questions.
Something else on your mind? Call us and talk to an engineer, not a salesperson.
02 8883 3377Does it answer phone calls?
Our receptionist focuses on email and website enquiries. If you need calls covered too, we'll recommend how to route them, for example with Microsoft Teams Phone call queues and voicemail to email.
Can it quote prices?
Only within rules you set. It can share standard pricing or ranges, and passes anything custom to your team.
What if someone needs a person?
It recognises urgent or complex requests and passes them straight to your team, with a summary of the conversation so far.
Related services
Works best together.
- AI Email Assistant Inbox triage, thread summaries and replies drafted in your voice, ready for approval. Learn more
- AI Customer Service Agent Support answers grounded in your own knowledge base, with a clean hand-off to people. Learn more
- Microsoft Teams Phone Business calling inside Microsoft Teams, with your existing numbers, call queues and support included. Learn more
AI readiness
Find out where AI will actually help.
In a short readiness review we look at your work, your data and your Microsoft 365 setup, then give you a practical, costed plan for using Claude safely, in plain English.