Managed IT services and IT support in Norwest, from a team based in the business park.
NextGen Cloud Solutions is based in Norwest Business Park, so for Norwest organisations we are the local option, not a call centre across town. We manage, secure and plan IT for the professional, health, finance and community organisations that work here, on a predictable monthly fee.
Managed IT and cyber security for Norwest businesses
- Local helpdesk
- Remote support by phone, email or portal from technicians who know your systems, Monday to Friday, 8am to 6pm.
- On site when it's needed
- We're in the business park, so network, Wi-Fi and hardware work that needs hands on site is a short trip, not a day's wait.
- Microsoft 365, managed and secured
- Users, licences, Exchange, SharePoint and Teams looked after properly, with the tenant hardened against the CIS Benchmark and the Essential Eight.
- 24/7 threat detection
- Devices, identities and email watched around the clock, with a 30-minute initial response to critical incidents.
- Office moves and fit-outs
- Internet, firewalls, switching and Wi-Fi designed and installed for new or expanding offices in the park.
- Technology leadership
- A virtual CIO who gives your leadership a costed roadmap and reports progress every quarter.
Common questions
Something else? Call 02 8883 3377 and talk to an engineer, not a salesperson.
Where are you based?
In Norwest Business Park, NSW. Call 02 8883 3377 to arrange a meeting at your office or ours.
Do you only work with Norwest businesses?
No. We support organisations across Sydney and Australia remotely, with on-site work across the Hills District and greater Sydney as needed.
How quickly can you take over from our current provider?
Onboarding starts with an audit of your environment. We document everything, deploy our monitoring and security tools and manage the handover with your outgoing provider.
What does it cost?
Every plan is quoted to fit your users, sites and compliance needs. Tell us about your organisation and we'll give you a fixed monthly figure.
Related services
Managed IT Services
Proactive monitoring, patching and a responsive helpdesk.
Cyber Security
24/7 threat detection and response, aligned to the Essential Eight.
Small Business IT Support
Big-business IT, sized for smaller teams.
Other areas we cover
IT Support Bella Vista
IT support for Bella Vista businesses from a team next door in Norwest Business Park: managed IT, secure Microsoft 365 and cyber security. Book a review.
IT Support Castle Hill
IT support for Castle Hill businesses: managed IT, Microsoft 365, backup and cyber security from a nearby Norwest-based team. Book a security review today.
IT Support Hills District
IT support across the Hills District, from Baulkham Hills and Kellyville to Rouse Hill and Dural: managed IT and cyber security from a Norwest-based team.
Let's talk about your IT and security.
Our security review assesses your environment against the Essential Eight and best practice, ranks the biggest risks and gives you a practical, costed plan to fix them, in plain English.