IT support for health, NDIS and aged care providers who can't afford downtime.
When care depends on your systems, an outage or a breach is more than an inconvenience. We give health, disability and aged care providers secure access to care-management systems, properly protected records and the availability clients and staff rely on, at the office, at home and in the community.
Managed IT for health, disability and aged care
- Secure access to care systems
- Multi-factor sign-in and Conditional Access for your care-management and rostering platforms, from any approved device.
- Health information protected
- Encryption, access controls and audit logging for sensitive health information, in line with the Privacy Act and the Notifiable Data Breaches scheme.
- Mobile and field workers
- Phones, tablets and laptops for support workers managed through Microsoft Intune, with remote lock and wipe.
- Records kept and recoverable
- Microsoft 365 and server backups to separate, immutable storage, with restores tested so long-term records can actually be recovered.
- Availability you can rely on
- Monitoring around the clock, internet failover and a continuity plan, so systems stay up when clients need them.
- Support for audits
- Clear documentation of your security controls to support audits and reviews of how you manage information.
Common questions
Something else? Call 02 8883 3377 and talk to an engineer, not a salesperson.
Do you support the care-management software we already use?
We manage the devices, identities, network and Microsoft 365 around your care platform and work with its vendor on your behalf. Tell us which system you use and we'll confirm how we would support it.
Our support workers use their own phones. Is that a problem?
It can be managed. App protection policies keep work email and files in a protected space on a personal phone, which we can wipe without touching personal data.
What happens if we have a data breach?
We contain the incident, work out what was affected and help you meet your obligations under the Notifiable Data Breaches scheme. See our incident response service.
Can you help a provider with several sites?
Yes. Cloud-managed networks, Intune and Microsoft 365 let us run every site to the same standard from one place.
Related services
Identity & MFA
Phishing-resistant sign-in and Conditional Access for every account.
Cloud & Microsoft 365 Backup
Immutable backups, checked daily and restored on test.
Incident Response
Fast containment and clear guidance when something goes wrong.
Let's talk about your IT and security.
Our security review assesses your environment against the Essential Eight and best practice, ranks the biggest risks and gives you a practical, costed plan to fix them, in plain English.