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Managed IT and Cybersecurity for Sydney organisations, secured around the clock.

NextGen Cloud Solutions manages, protects and plans your technology so your people can focus on the work that matters. Proactive support, secure Microsoft 365, 24/7 threat detection and Essential Eight-aligned security from a Sydney-based team.

Built on platforms you already trust: Microsoft 365, Azure, Microsoft Defender, Entra ID, Intune, Microsoft Purview, SonicWall and Cisco Meraki.

Eight questions your insurer will ask

One for each Essential Eight strategy. A quick self-check, not an assessment. Nothing you choose is sent or stored.

  1. Can only approved software run on your computers?
  2. Are apps like browsers and Office updated within two weeks?
  3. Are Office macros blocked for staff who don't need them?
  4. Are browsers locked down, with ads and old plug-ins blocked?
  5. Do staff work without admin rights, with separate admin accounts?
  6. Are Windows and macOS updated within two weeks, with no unsupported versions?
  7. Does every account sign in with multi-factor authentication?
  8. Have you restored from your backups in the last few months?
0 of 8 answered

Answer all eight to see where to start.

What you can hold us to

Included in our Secure and Compliance plans.

Security monitoring, every day of the year
24/7
Initial response to critical incidents
30 min
Essential Eight strategies covered
8 of 8
Maximum recovery target for critical systems
4 hr

Three plans, each built on the last

Every quote is tailored to your user count, sites and compliance needs, with no surprises at renewal.

Essentials

Dependable, proactive managed IT. For organisations that need reliable support and a well-run Microsoft 365.

Includes:

  • Helpdesk and remote support, Mon to Fri 8am to 6pm
  • Proactive monitoring and patch management
  • Microsoft 365 administration
  • Endpoint protection on every device
  • Microsoft 365 backup
  • Email filtering and DMARC monitoring
  • Asset and licence register
  • Monthly service report
Request a quote for the Essentials plan

SecureRecommended

Managed IT with security built in. For organisations handling sensitive data that need 24/7 protection.

Everything in Essentials, plus:

  • 24/7 managed detection and response
  • Microsoft 365 tenant hardened to the CIS benchmark
  • Conditional Access and Intune device compliance
  • Essential Eight Maturity Level 1 implementation
  • Firewall management (SonicWall or Cisco Meraki)
  • Phishing simulation and security awareness training
  • Monthly Secure Score report
  • Quarterly business review
Request a quote for the Secure plan

Compliance

Security, evidence and governance. For regulated, funded or audited organisations that must prove their controls.

Everything in Secure, plus:

  • Essential Eight Maturity Level 2 roadmap and evidence
  • Purview sensitivity labels, DLP and retention
  • Annual penetration test
  • Policy suite and cyber risk register
  • Incident response and DR plan testing
  • Audit and cyber insurance questionnaire support
  • vCIO / vCISO and board reporting
Request a quote for the Compliance plan

Projects such as Microsoft 365 migrations, network upgrades and penetration testing can also be scoped on their own.

Is your Microsoft 365 as secure as you think?

Microsoft 365 holds your email, files and identities, yet most tenants run close to default settings. This is the baseline we harden every tenant to, checked against the CIS benchmark and the Essential Eight.

How we secure Microsoft 365
Secure Microsoft 365 tenant baseline
ControlArea
MFA and Conditional Access enforcedIdentity
Legacy authentication blockedIdentity
Least-privilege roles and break-glass accountsAdmin
Defender for Office 365 and DMARC at rejectEmail
Intune compliance and BitLockerDevices
Sensitivity labels, DLP and retentionData
Guest access and external sharing reviewedSharing
Audit logs retained and alerting onAudit
Permissions cleaned up for Copilot and ClaudeAI

From where you are to where you need to be

Start with a review
  1. Understand

    We learn how your organisation works, what is critical to it and where the pressure points are.

  2. Assess

    We audit your network, cloud, identities and devices against the Essential Eight and best practice.

  3. Secure and optimise

    We close the gaps, harden systems, automate the routine and switch on 24/7 monitoring.

  4. Manage and evolve

    Proactive support, patching and reporting, plus a roadmap that grows with you.

Put Claude to work, safely

AI only pays off when it's connected to your real work and kept inside your security rules. We choose, set up, secure and build on Claude, Anthropic's AI, for Australian organisations.

Claude AI services

Built around the way your sector works

Not-for-profit and community services

Protect sensitive client information, meet funder and privacy obligations, and make every dollar of your technology budget count.

Health, disability and aged care

Secure access to care-management systems, long-term record retention and the availability your clients rely on.

Professional services

Legal, accounting and consulting firms get controlled access to confidential work, wherever your people are.

Finance and regulated business

Strong identity controls, audit-ready logging and a partner who understands what regulators expect.

Frequently asked questions

Something else? Call 02 8883 3377 and talk to an engineer, not a salesperson.

What is the difference between managed IT and break-fix support?

Break-fix means you pay when something goes wrong, so your provider earns more when things break. With managed IT you pay a predictable monthly fee and we are paid to prevent problems through monitoring, patching and security, not to fix them after the fact.

Can you work alongside our internal IT person or team?

Yes. We often provide co-managed IT, giving your in-house team our security tooling, 24/7 monitoring and specialist engineers while they keep ownership of day-to-day support.

Do we have to comply with the Essential Eight?

It is mandatory for many Australian Government agencies and strongly recommended for everyone else. Funders, insurers and larger customers increasingly ask about it. We assess your current maturity and give you a realistic plan to lift it.

Is our Microsoft 365 really secure out of the box?

Not fully. Many important protections, such as blocking legacy sign-ins, Conditional Access, audit alerting and DMARC enforcement, need to be configured. Our Microsoft 365 security review shows exactly where your tenant stands.

Where is our Microsoft 365 data stored?

Microsoft 365 tenants set up in Australia store core customer data, including Exchange mailboxes, SharePoint and OneDrive files, in Microsoft's Australian datacentres.

How does onboarding work?

We start with an audit of your environment, document everything, deploy our monitoring and security tools, and bring your systems up to our security baseline. You get a clear report on what we found and what we changed.

Let's talk about your IT and security.

Our security review assesses your environment against the Essential Eight and best practice, ranks the biggest risks and gives you a practical, costed plan to fix them, in plain English.